Faq

TruMedsRx primarily partners with telehealth companies and medical facilities to fulfill medication orders for their patients.

• If you are a healthcare entity:
  
  • Initiate contact through our designated “Contact Us” page on our website.
  • Our team will reach out to discuss your specific needs and explore potential partnership opportunities.
  • We can then guide you through the onboarding process, including setting up accounts, establishing order fulfillment workflows, and integrating with your existing systems.

TruMedsRx offers a comprehensive range of medications, including:

• FDA-Approved Medications: We dispense a wide variety of medications approved by the Food and Drug Administration (FDA), ensuring their safety and efficacy. This includes both brand-name and generic medications.
• Sterile Compounded Medications: Our expert pharmacists specialize in compounding medications to meet the unique needs of individual patients. This may involve:
  
  • Altering dosage forms: Changing medications  to address specific patient challenges (e.g., difficulty administering, allergies).
  • Adjusting dosages: Tailoring medication strengths to individual patient requirements.
  • Removing allergens: Eliminating ingredients that may cause allergic reactions.
  • Creating unique formulations: Developing medications not commercially available.

Yes, we dispense a full range of branded medications from reputable pharmaceutical manufacturers.

No, TruMedsRx does not directly accept insurance plans.

• We primarily work with telehealth companies and medical facilities.
• Billing for medications is typically handled directly between TruMedsRx and the healthcare entity.
• We can discuss various billing models and payment options to suit your specific requirements.
  
   

Yes, we have the capability to ship temperature-sensitive medications, such as those requiring refrigeration, using specialized packaging and shipping methods to ensure product integrity.

Partnering with TruMedsRx offers several key advantages for healthcare entities:

• Streamlined Medication Fulfillment: We provide a comprehensive medication fulfillment service, streamlining your operations and freeing up valuable staff time.
• Enhanced Patient Care: We offer customized medication solutions tailored to individual patient needs, improving treatment adherence and overall patient outcomes.
• Competitive Pricing: We offer competitive pricing on medications, including access to wholesale pricing options for many medications.
• Technology-Driven Solutions: We leverage technology and automation to optimize order processing, inventory management, and delivery, ensuring efficient and reliable service.
• Dedicated Support: Our team of experienced pharmacists and customer support representatives is available to address any questions or concerns you may have.
  
   

Yes, we offer a range of medications for weight management, including FDA-approved medications for weight loss.

Yes, we offer white-label services, allowing you to present medications to your patients as if they were sourced directly from your own pharmacy, enhancing your brand image and patient experience.

Yes, we accept major credit cards, including Mastercard, Visa, Discover and American Express.

Payment terms can be flexible and customized based on your specific needs and the agreed-upon partnership agreement.

• We can discuss various payment options, including:
  
  • Net terms: Invoicing and payment on a set schedule.
  • Prepayment for specific orders.
  • Other mutually agreed-upon arrangements.

Yes, we have the capability to integrate with a wide range of telehealth platforms and Electronic Medical Record (EMR) systems.

• API integrations streamline the medication ordering process, reducing manual data entry and minimizing the risk of errors.
• This allows for seamless data exchange between your systems and our pharmacy, improving efficiency and enhancing the overall patient experience.