Terms & Conditions

TERMS AND CONDITIONS

Last updated: December 16, 2024 Welcome to TruMedsRX. These Terms and Conditions (“Terms”) are a legally binding contract between you and TruMedsRX, governing your access to and use of our website, mobile applications, and any associated services or platforms (collectively, the “Services”). By engaging with our Services, you agree to be bound by these Terms. If you do not accept these Terms, you must cease your use immediately. Contact Information TruMedsRX 3545 Chain Bridge Road, Suite 102, Fairfax, Virginia 22030, United States Phone: 833-550-5695 Email: support@trumedsrx.com Fax: 571-732-4643

1. AGREEMENT TO TERMS

By accessing our Services, you acknowledge that you have read, comprehended, and accepted these Terms. This agreement signifies your full and unequivocal consent to comply with all the provisions set forth. Should you choose to disagree, please refrain from using the Services.

2. MODIFICATION OF TERMS

We reserve the right to revise these Terms at any time. We may notify you of updates by amending the “Last updated” date at the top of these Terms. Any changes will be effective immediately upon posting. It is your responsibility to review these Terms regularly. Your continued use of the Services following the posting of changes means that you accept and agree to the revisions.

OUR SERVICES

3. Scope of Use

Our Services are intended solely for individuals or entities situated in jurisdictions where the distribution or use does not violate applicable laws or subject us to any legal or regulatory obligations. By accessing the Services from any other location, you assume full responsibility for complying with local laws. Our Services are not designed to comply with specific industry regulations such as the Health Insurance Portability and Accountability Act (HIPAA) or the Federal Information Security Management Act (FISMA). If your use of the Services is subject to such regulations, it is prohibited.

INTELLECTUAL PROPERTY RIGHTS

4. Ownership of Content

All content, including but not limited to text, graphics, user interfaces, visual interfaces, photographs, trademarks, logos, sounds, music, artwork, and computer code (collectively, “Content”), is owned, controlled, or licensed by TruMedsRX. We maintain exclusive rights to this intellectual property. You are granted a limited, revocable, non-exclusive license to access and use the Content for personal, non-commercial purposes.

Prohibited Use of Content

You may not copy, reproduce, republish, upload, post, publicly display, translate, transmit, or distribute any Content in any way without our explicit written permission. Any unauthorized use may result in termination of your access to the Services and legal consequences.

USER RESPONSIBILITIES

5. User Representations

By using the Services, you affirm and warrant that:
  • You are at least 18 years old.
  • The information you provide is accurate and current.
  • Your use of the Services will not violate any applicable law or regulation.
  • You will not access the Services through automated or non-human means, such as bots or scripts.
If any provided information is untrue, inaccurate, or incomplete, we reserve the right to suspend or terminate your account.

ACCOUNT REGISTRATION AND SECURITY

6. Account Security

Certain features of the Services may require you to create an account. You agree to maintain the confidentiality of your password and account details and are responsible for all activities conducted under your account. Should you detect any unauthorized access or misuse of your account, notify us immediately. We disclaim any responsibility for losses caused by unauthorized access to your account, although you may be held liable for losses incurred by TruMedsRX or others due to such unauthorized access.

PROHIBITED CONDUCT

7. User Conduct

In your use of the Services, you agree to refrain from engaging in the following activities:
  • Circumventing or disabling security features of the Services.
  • Using the Services for commercial purposes without prior approval.
  • Disparaging, defaming, or misrepresenting TruMedsRX or its Services.
  • Uploading viruses, malware, or harmful code that disrupts the Services.
  • Attempting to interfere with the normal operation of the Services, including overloading servers, sending unsolicited messages, or bypassing security measures.
Engaging in any prohibited activities may lead to immediate suspension or termination of your access to the Services.

USER-GENERATED CONTENT

8. Submissions and Contributions

If you submit any content to us, such as feedback, ideas, suggestions, or other materials (“Contributions”), you grant us a worldwide, royalty-free, perpetual, irrevocable license to use, reproduce, modify, and distribute such content for any purpose. By submitting Contributions, you warrant that:
  • You hold all necessary rights to the content.
  • The content does not violate any third-party rights, including intellectual property or privacy rights.
  • The content is not offensive, defamatory, or illegal.
We reserve the right to monitor and remove any user-generated content that violates these Terms.

TERMINATION AND SUSPENSION

9. Right to Terminate

We reserve the right, at our sole discretion, to suspend or terminate your access to the Services without prior notice for any reason, including but not limited to a breach of these Terms. In addition, we may terminate your account for inactivity or for providing false information during registration.

10. Effect of Termination

Upon termination of your account, you will no longer have access to the Services, and all licenses granted to you under these Terms will cease immediately. Any provisions of these Terms that by their nature should survive termination (including but not limited to provisions on intellectual property, liability, and dispute resolution) will remain in effect.

PAYMENT AND BILLING

11. Online Payments

If you use our online payment services, you agree to provide accurate and complete payment information. By submitting payment details, you authorize us to charge the applicable fees to your designated payment method. You are responsible for maintaining up-to-date billing information. TruMedsRX disclaims any liability for errors resulting from inaccurate payment information.

LIMITATIONS OF LIABILITY

12. No Medical Advice

The content and information available through our Services do not constitute medical advice. The Services are provided solely for informational purposes and should not be construed as a substitute for professional medical guidance. For health-related concerns, consult a qualified healthcare provider. In the event of an emergency, call 911 immediately.

13. Disclaimer of Warranties

The Services are provided on an “as-is” and “as-available” basis without any warranties, express or implied. TruMedsRX disclaims all warranties regarding the reliability, accuracy, or completeness of the Services. We make no guarantees regarding the availability of the Services or the absence of errors or disruptions.

14. Limitation of Liability

To the fullest extent permitted by law, TruMedsRX shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or related to your use of the Services. Your sole remedy for dissatisfaction with the Services is to stop using them.

DISPUTE RESOLUTION

15. Arbitration Agreement

In the event of a dispute arising from these Terms or your use of the Services, both parties agree to first engage in informal negotiations to resolve the dispute. If informal negotiations fail, any remaining disputes will be resolved exclusively by binding arbitration, conducted in accordance with the rules of the American Arbitration Association. The arbitration will be held in Fairfax, Virginia, and the decision of the arbitrator shall be final and binding.

16. Class Action Waiver

You agree to resolve any disputes with TruMedsRX on an individual basis, and waive your right to participate in any class action, collective lawsuit, or representative action.

GOVERNING LAW AND JURISDICTION

17. Governing Law

These Terms are governed by the laws of the Commonwealth of Virginia, without regard to conflict of law principles. Any legal action related to these Terms or the Services must be filed in the state or federal courts located in Virginia.

MISCELLANEOUS PROVISIONS

18. Entire Agreement

These Terms, along with our Privacy Policy, represent the entire understanding between you and TruMedsRX regarding your use of the Services and supersede any prior agreements or understandings.

19. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

CONTACT US

For any questions or concerns regarding these Terms or the Services, you can contact us at: TruMedsRX 3545 Chain Bridge Road, Suite 102, Fairfax, Virginia 22030, United States Phone: 833-550-5695 Email: support@trumedsrx.com Fax: 571-732-4643  

  • Opt-In Statement
  • By checking this box and clicking “SEND”, you agree and consent to receive calls, text messages, and/or email messages from TruMedsRX to the email address and/or phone number provided above for informational and/or marketing purposes. Consent to receive these calls, text messages , or emails is not a condition for purchase. Messages received are mostly replies for tracking number information and customer inquiry responses. For Help or Assistance, reply HELP ,or you can instead call TruMedsRX at 833-550-5695. You can opt-out at any time by contacting us or replying STOP to any text message. Messaging and data rates may apply. Your personal data will be used exclusively by TruMedsRX and will NOT be shared to any third party, partners, affiliates, and/or subsidiaries. This is in line with our Privacy Policy and Terms & Conditions.